Leaving hospital often brings new or adjusted medicines, which can feel overwhelming. The NHS Discharge Medicine Service guides you through every change, helping you manage treatment safely once you are back home.
Fulham Palace Pharmacy receives an electronic referral directly from the hospital team, so you do not need to handle any paperwork.
- On day one we call to confirm supplies, repeat every dosage instruction, and arrange urgent delivery if anything is missing.
- Within seven days a face-to-face review covers side effects, devices, and lifestyle factors, giving you time to ask questions.
- Our clinical pharmacist checks for interactions, duplication, and missed doses using the Summary Care Record and current NICE guidance.
- We then send a secure update to your GP and the hospital, keeping the whole team aligned.
Structured pharmacist follow-up can cut medicine-related readmissions by almost half, according to the Royal Pharmaceutical Society.
The service is available to residents in Fulham, Kensington, Battersea, Putney, Hammersmith, and Chelsea, keeping your care local.
NHS England guidance published in 2024 shows that clear communication after discharge improves adherence and reduces avoidable harm.
Call today or use our online booking tool to schedule your appointment in the same week you leave hospital.
Any adult discharged with changes to long-term medicines can join, including those starting inhalers, tablets, or injectable therapies. People managing several conditions often gain the most, as our pharmacists streamline schedules and remove duplicated treatments.
Bring your discharge summary and any remaining packs so we can reconcile stock and prevent waste. If travelling is difficult, we provide home delivery across Fulham and neighbouring districts at no extra cost.
Our pharmacists follow the Centre for Postgraduate Pharmacy Education toolkit and complete yearly competency assessments, ensuring consistent quality. We record outcomes anonymously for NHS reporting, contributing to wider safety improvements.
You may opt out at any time, and your usual medicines service continues unchanged if you choose not to enrol. Before your visit, jot down any questions about doses, devices, or side effects so nothing is missed.
If English is not your first language, interpreter support is available through the NHS Language Line. Reviews last around thirty minutes, giving enough time to cover complex regimens in depth.
This service was rolled out nationally in early 2021 after strong evidence from Academic Health Science Networks.