Your Journey To Clearer Skin Begins

The service suits anyone aged twelve or older with mild to moderate acne on the face, chest, or back. You may have tried shop creams without steady results and now want guidance on a stronger pharmacy option that includes follow up. Appointments are open to residents, workers, and students in Fulham, Kensington, Battersea, Putney, Hammersmith, and Chelsea. Pregnancy and breastfeeding exclude the cream, as does allergy to azelaic acid. Severe cystic acne or scarring may need dermatologist care. We confirm allergies and medicines, then supply cream with written steps. Parents can attend for patients under sixteen.

You check in to a private room where a pharmacist reviews your skin and medical history. Photographs record the starting point for future comparison. We explain how azelaic acid works, demonstrate application, and check other products for irritation risk. If you decide to proceed, we dispense a thirty gram tube, record the batch, and book follow up in four weeks. The visit takes around twenty minutes.

Cleanse with warm water, pat dry, then spread a pea sized amount across affected skin morning and evening. Avoid eyes, lips, and nostrils. Wash hands after use. Sensitive skin can start with one nightly application during the first week before moving to twice daily. Set phone reminders or keep the tube beside your toothbrush so doses are not missed.

Early improvements such as reduced redness appear after four weeks of consistent use. More noticeable clearing of whiteheads and blackheads follows by three months. Continue even when new spots slow because deeper blockages need longer to resolve. If after twelve weeks no change is visible, we reassess technique, check adherence, and consider referral for alternative treatments.

Most users notice only mild warmth or dryness during the first days. Rare reactions include itching or peeling, which often settle when moisturiser is added or frequency reduced. Very rare asthma worsening has been documented. Pregnancy and breastfeeding are exclusions. Report any unusual reaction promptly so we can adjust the plan.

Yes. A non comedogenic moisturiser and mineral sunscreen protect the barrier. Benzoyl peroxide wash on alternate evenings can help if oil is heavy. Wait at least one hour between different active products to reduce irritation risk. Avoid strong alcohol toners, abrasive scrubs, or unmanaged sun exposure during treatment.

If large cysts or scarring appear we suggest stepping up care. We can provide a referral letter to your GP or dermatologist and share your treatment record to avoid delay. Meanwhile soothing cleansers and cold packs reduce discomfort. Continuing azelaic acid while waiting for specialist input can still help surface blemishes. We stay available for advice throughout.